PKDN01-Da Nang – Hoi An – Bana Hill 3D2N

CANCELLATION POLICY

• 30 or More Days – 100% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)
• 16 – 29 Days Prior to Departure Date – 75% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)
• 07 – 15 Days Prior to Departure Date – 50% of total purchase amount can be refunded (Deduct Domestic Airfare as it is completely non-refundable)
• 0 – 06 Days Prior to Departure Date – Non-refundable
• Please note that cancellation fees are calculated based on the date we receive your Cancellation Request via email and travel service start date.
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  If a tour is scheduled to depart within the next 6 days, we will not change a traveler’s departure date and will not offer a refund.
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  All cancellations must be made directly with An Tan Travel
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  In most cases, reservations paid by wire transfer, cash deposit, or money order/traveler’s check/cashier’s check will be refunded via PayPal or Bank Transfer. FOR REFUNDS PROCESSED BY PAYPAL/ BANK TRANSFER WITH ANY ASSOCIATED FEE WILL BE DEDUCTED FROM THE OVERALL REFUND AMOUNT.
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  What CAN be Refunded:
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  Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
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  Please note that the product substitute chosen by the traveler may be more expensive than the original product and therefore may be subject to an additional cost.
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  Any additional refunds based on extenuating circumstances will depend on the individual tour operator.
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  What CANNOT be Refunded:
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  All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
  No refund will be given for any portions of the tour unused by the traveler after tour departure regardless of circumstances.
  Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
  Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.